Keywords
alec BPM business design management masterclass process re-engineering sharp
Advanced Business Process Management Training Course
Aligning BPM with Strategic, Organisational, and Cultural Factors
The statistics are familiar - more often than not, programs of significant business change, including process change, are unsuccessful. That's depressing, but on the upside, there are many cases where organisational performance has been transformed by successful business process initiatives. In accounting for success or failure, it's easy to blame failure on technical factors, but that's seldom the primary cause. Experience shows three recurring themes in successful initiatives:
- Appropriate processes were identified and selected for improvement;
- Human, organisational, and cultural factors were analysed and understood;
- That understanding was reflected in an implementable and sustainable process design that aligns with the organisation and its business strategy.
This intense 2-day workshop provides proven, repeatable methods in these and other areas, well beyond what is covered in introductory courses. In particular, understanding individual and organisational behavior and culture can seem to be the hardest of all, but specific techniques for discovery and assessment of these “soft” factors are a centerpiece of this unique workshop. Participants will be well-prepared for the challenges of successful business process analysis and design.
Personally delivered by the creator of this MasterClass, Alec Sharp. With 30 years of worldwide consulting, Alec has hands-on experience with process change initiatives in a wide variety of settings, from small and medium organisations through to the world's largest and best-known enterprises. That's what sets this workshop apart - it's based on what really works, not what should or might work. When a process change project has "gone off the rails", Alec is frequently brought in to help stakeholders see the underlying reasons and get things back on track. He has delivered hundreds of workshops around the world on working with business processes and related business analysis techniques, as well as top-rated presentations at international conferences. Alec is the author of "Workflow Modeling, Second Edition" (Artech House, 2009) which is a consistent best-seller in the field, and is widely used as an MBA text and consulting guide.
This MasterClass fulfils the IIBA requirements for contributing CDUs (Continuing Development Units) towards your Certificate of Competency in Business Analysis™ (CCBA®) or Certified Business Analysis Professional™ (CBAP®) certification. For more information on IIBA certification requirements, click here.
Training Courses in Brisbane Australia
The Advanced Business Process Management training course will run in Brisbane Australia on the following dates: 29 March 2012.
Click here to see the list of courses in Brisbane Australia.
